All Systems Operational

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IMPORTANT: We are making some changes to implement automatic incident creation based on the status of Healthchecks. This could lead to some false positives.

Chain Web Operational
Integration Platform Operational
POS API Operational
Consumer POS Backend Operational
Mobile POS Backend Operational
Self Service Monitor Backend Operational
Account Service Operational
Bonus Service Operational
Coupon Service Operational
Gift Card Service Operational
Item Service Operational
MemberInfo Service Operational
Dispatch Service Operational
File Service Operational
Membercampaign Service Operational
Inventory Service Operational
Message Distribution Service Operational
Payment Service Operational
Promotion Service Operational
Receipt Service Operational
Reporting Service Operational
Segmentation Service Operational
Stampcard Service Operational
Store Service Operational
Surveillance Service Operational
Telemetry Service Operational
Tenant Service Operational
Item Management Operational
Gift Card Management Operational
Customer Order Management Operational
Inventory Management Operational
Message Distribution Management Operational
Payment Management Operational
Promotion Management Operational
Store Management Operational
Tenant Admin Operational
3rd party integration Operational
General information Operational
Travel Service Operational
Travel Management Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 27, 2026

No incidents reported today.

Mar 26, 2026

No incidents reported.

Mar 25, 2026
Healthcheck for Stampcard Service is failing
Resolved - Our monitoring system now reports normal operation. We will conduct further investigations to ensure stability and identify any underlying issues. Any significant findings will be detailed in a post-mortem report
Mar 25, 14:56 CET
Investigating - Our monitoring system has detected potential issues with Stampcard Service. This incident was automatically created to ensure prompt awareness. The full impact of the issue is still being assessed, and our team is actively investigating to identify the root cause. Updates will be provided as more information becomes available.
Mar 25, 14:47 CET
Mar 24, 2026
Healthcheck for Stampcard Service is failing
Resolved - Our monitoring system now reports normal operation. We will conduct further investigations to ensure stability and identify any underlying issues. Any significant findings will be detailed in a post-mortem report
Mar 24, 23:30 CET
Investigating - Our monitoring system has detected potential issues with Stampcard Service. This incident was automatically created to ensure prompt awareness. The full impact of the issue is still being assessed, and our team is actively investigating to identify the root cause. Updates will be provided as more information becomes available.
Mar 24, 22:47 CET
Healthcheck for Stampcard Service is failing
Resolved - Our monitoring system now reports normal operation. We will conduct further investigations to ensure stability and identify any underlying issues. Any significant findings will be detailed in a post-mortem report
Mar 24, 15:14 CET
Investigating - Our monitoring system has detected potential issues with Stampcard Service. This incident was automatically created to ensure prompt awareness. The full impact of the issue is still being assessed, and our team is actively investigating to identify the root cause. Updates will be provided as more information becomes available.
Mar 24, 14:47 CET
Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026
Healthcheck for Gift Card Service is failing
Resolved - Our monitoring system now reports normal operation. We will conduct further investigations to ensure stability and identify any underlying issues. Any significant findings will be detailed in a post-mortem report
Mar 16, 11:15 CET
Investigating - Our monitoring system has detected potential issues with Gift Card Service. This incident was automatically created to ensure prompt awareness. The full impact of the issue is still being assessed, and our team is actively investigating to identify the root cause. Updates will be provided as more information becomes available.
Mar 16, 10:57 CET
Healthcheck for File Service is failing
Resolved - Our monitoring system now reports normal operation. We will conduct further investigations to ensure stability and identify any underlying issues. Any significant findings will be detailed in a post-mortem report
Mar 16, 11:14 CET
Investigating - Our monitoring system has detected potential issues with File Service. This incident was automatically created to ensure prompt awareness. The full impact of the issue is still being assessed, and our team is actively investigating to identify the root cause. Updates will be provided as more information becomes available.
Mar 16, 11:04 CET
Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026
Rise in Server response time
Resolved - POSAPI experienced increased response times earlier today. Service is back to normal response times as of 03:08 on 2026-03-13
Mar 13, 03:17 CET
Investigating - We are currently investigating this issue.
Mar 12, 22:24 CET
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